Visitor Information Centre 

The Parramatta Visitor Information Centre’s friendly staff provide a unique starting point for discovering Parramatta - the city that tells the story of Australia. The City of Parramatta’s Hosts & Guides are based here offering a wealth of information to help you to plan your visit in and around Parramatta. Knowledgeable Hosts & Guides are also regularly stationed around the Parramatta CBD to answer any questions you may have with a meet and greet service also operating daily at the ferry wharf.

The Visitor Information Centre also runs school holiday programs and education activities and sits alongside a local research and family history library, Council’s archives and cultural collections.

Opening Hours
Mon to Sun: 9 am – 5 pm
Closed Good Friday and Christmas Day
346A Church Street, Parramatta, 2150
Phone: 02 8839 3311

a wall rack displaying visitor information brochures

Visitor Information Centre brochures

Research & Collection Services

Research & Collection Services manages, preserves and documents the history of our local government and the people, places, art, events, and natural and built environments which have contributed to the rich history of Parramatta’s communities. 

Curious about the heritage of your house? Interested in finding out more about your family history? Need help with researching Parramatta’s Indigenous, colonial and multicultural past? Pop into the Research Library or contact one of our specialists by phone or online. 


Opening Hours: Monday to Saturday: 10 am – 5 pm. Sunday Closed

Address: 346A Church Street, Parramatta, 2150

Phone: 02 8839 3322

Room Hire

The Heritage Gallery Room is available for hire to businesses and community organisations. It’s suitable for small boardroom style meetings of 10- 12 people or up to 20 for short theatre style meetings and presentations. For details phone (02) 8839 3311.